Frequently asked questions
Why 12 volt?
The main reason is you can do the installation completely yourself, no electrician or installer needed. This is because the cables don’t need to be dug in 50cm deep under the ground, in contrary to a 230 volt system. With our LED lighting
Is 12 volt safe?
Yes, 12 volt is safe for people and animals. The complete lighting system is 12 volts making it all safe.
Where can I buy Garden Light products?
We work with a big number of selling stockist for our Garden Light products. You can look up the stockist that’s closest to you here.
The cable is too short, now what?
There is a simple solution for this by adding an extension cable or cable divider. We have extension cable of 2, 6 and 10 metre. We also have an extension cable from rubber. The 2m rubber extension cable is designed for direct burial in gravel or ponds. The rubber sleeve makes the cable exceptionally strong (keep in mind that the cable can be used under water but the connections points not submersible). Unfortunately, the rubber cables don’t come with outlets for connecting to light fixtures.
Can I add lights to my light plan later on?
Yes, this is possible. In the packaging off the lights comes all that’s needed to connect the light to the existing light plan. The main cable has 4 or 6 standard outlets for connecting lights, do you need more? Use the Cable divider. But pay attention to the maximum capacity of your transformer.
How many lights can I connector to one transformer?
You can easily calculate this by adding up the wattages of the different products. The wattage of a lamp can be found on its box or in the product description on our website. For calculating the maximum capacity you need to keep in mind the power factor. To ensure you can expand your system later with lamps and/or accessories, it is advisable to get a transformer with more capacity than you actually need right now. For example, if your total wattage is 18 watts, it is a good idea to purchase a 60-watt transformer, rather than a 21-watt version. The transformer will allow you to expand your garden lighting systems in the future. We have different transformers suited for a 12 volt light plan with maximum capacities of 21, 60 or 150 Watt.
Which lights can I use under water?
Not all lights are to be placed under water. For this we have designed lights specially to place under water: The Lapis, Arigo and Protego. you can see which lights to use under water by the IP class 68.
Which IP-protection class has a product?
The IP class (International Protection Rating, or Ingress Portection) is a two-digit designation. The first digit informs you about the protection against touching and entering from objects. The second digit informs you about the protection against water. The IP-class that is most used for Garden Lights products are:
- IP44 this means that splashing of water does not affect the product
- IP67 the product is temporarily waterproof (the light can be held 1m deep under water for a maximum of 30 minutes).
- IP68 The product is absolutely waterproof. This the highest protection rate possible.